(Stuart Kerrison & Talia Tunstall reviews of 7 days Moped touring, ~1,100 km)
From the first communication through to the final day of the 7-day tour, we found all of the staff more than professional. We felt that we were in good hands all of the time and all of our needs met. It is a fantastic way to see a different Vietnam with guides full of knowledge and history of the country and people. You would be crazy to come to Vietnam and not experience this kind of adventure.
It was great to eat at local places and trying different dishes. It was good not to worry about trying to communicate to people about what we would like. This is a great opportunity to experience local cuisine.
Home stays are the way to go. It was good to have a mix. A hotel is good to have a wash and get washing done. However perfectly more home stays is the way to go.
Bikes and equipment
Worked very well. Very reliable. Seats very hard for long journeys. Helmets, jackets, gumboots all provided and good gear. Impressed with purchase of helmet for Talia and gumboots. Very thoughtful!
Ngoc was extremely professional on all levels. Knowledgeable, funny, relaxed. He was very understanding of our needs and reads his clients very well. We were pleasantly surprised with the level of service with class.
Anh Wu was extremely professional. Answered all of my emails within 12 hours. That is extremely important when working trust with customer-client relations. Explained everything very well. We got exactly what we thought we were getting.
Not much at all. Keep it up. However, perhaps send out a final email explaining things to bring eg, silk sleeping line, money to bring etc.
Full name: Stuart Kerrison and Talia Tunstall
Address: Melbourne, AUSTRALIA.
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