When you contact us, we try to reply as soon as possible, usually between one to twelve hours. Most of the emails will be replied within half an hour but some can expect up to twenty four hours. Below are some typical replies that you might check out first. In fact, they are the most popular replies we respond to our customers.

Sample Email Replies Before You Contact Us

General Vietnam Motorbike Tour Inquires
General Vietnam Motorbike Rental Inquires
Used (Second Hand) Bike Purchase Inquires
Hiring A Car In Vietnam, Self Driving?
Multi-countries Tours Crossing The Border?
Tour Feedback Form

In your request email please provide us with as much information below as possible. A reply from us would be very long with the same questions. Thank you.
– The number of people:
– Expected date and duration:
– Your preferred bike(s) or car(s):
– Riding experience, ride solo or double (if by motorbike):
– Food and accommodation preference:
– Your expectations:
– Any special requests you may have and anything you can tell us.

By Email

Tours: [email protected]
Rentals: [email protected]
Webmaster: [email protected]


Office address: 34A Nguyen Huu Huan street (third back door on the left), Hoan Kiem District, Hanoi, VIETNAM. Print or save our Office map.
Snail mail address: 2 ngách 163/37 Nguyen Van Cu street, Ngoc Lam Ward, Long Bien District, Hanoi, VIETNAM.

Contact us – Google Maps Location


By Phone

Office: 024 3926 3433 (domestic). +84 24 3926 3433 (international)
Mobile: 0913 047509 / 0985 642546 (domestic). +84 913 047509 / +84 985 642546 (international)

Chat Online

Yahoo and/or Skype screen name: offroadvietnam
Viber, WhatsApp, Zalo, iMessage, and FaceTime: +84 913047509
Facebook group

Office Photos

Our office is right in the heart of the Old Quarter of Hanoi. This is where most tourists to Vietnam stay because it’s the most typical of Hanoi, everything is so easy to find from street food, accommodation to nightlife, etc. Our shop is not on a busy street, but in the alleyway which is easy to find. Just locate us on Google Maps and kick-start your lifetime adventures on two wheels!

Offroad Vietnam office in Hanoi, this littel alleyway is small, typical and quite busy

Start your off-road Vietnam motorbike tours Vietnamese way and Hanoi style. Space is so narrow here.

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