BOOKING PAYMENT FOR VIETNAM MOTORBIKE TOURS

A booking deposit is the only way to secure your motorbike(s) and guide(s) for your Vietnam adventure. Please save or print this page and ensure all details are entered correctly to avoid additional fees.

For private groups, we recommend collecting all deposits and making a single transfer to reduce banking fees. More than 80% of international bank transfers pass through an intermediary bank and may incur extra charges. Western Union Quick Cash Transfer was once the easiest and cheapest option, but processing and delivery times have become slower. It is still often a better choice than a bank transfer.

Since late 2020, we have also accepted payments through 9Pay, one of Vietnam’s leading payment gateways. Their website is secured with SSL encryption to protect your card details. Payments must be made in Vietnamese Dong (VND) as required by Vietnamese law. We use the exchange rate from xe.com, and a 4% service fee applies.

Option 1: Online Payment Gateway (Credit/Debit Cards)

We will prepare a sample invoice below for your reference. Please note that larger deposits (from US$500 and above) can be relatively expensive when paid by card.

Our secure payment gateway requires all card transactions to be protected by 3D Secure (3DS). Please check with your card issuer to ensure this feature is enabled and up to date.

3D Secure is an additional layer of authentication for online card payments. If your bank considers a transaction potentially suspicious, you may be redirected to a verification page to confirm the payment.

If your payment does not go through due to different 3DS versions or verification issues, please contact your bank and ask them to approve the transaction manually.

Once you receive the payment link, simply open it, tick the agreement box, click “Pay“, and enter the requested information. You can pay by credit/debit card or through online banking if you have a Vietnamese bank account.

In fact, online banking is usually the cheapest option. If you have a Vietnamese bank account, you can transfer the funds directly to our VND account instead (see Option 3 below).

Once we receive your payment, we will send a confirmation email with all the information you need to prepare for your adventure with us.

If you receive a message stating that your payment is pending verification and requesting copies of your ID or card details, please do not send them. We will handle the verification process from our end.

Before making payment, please ensure that your card or account has sufficient funds available, as declined payments are often caused by insufficient credit or balance.

For the best payment experience, we recommend using Google Chrome, which tends to work more reliably with online payment systems than most other browsers.

Option 2: Western Union® Money Transfer (Money in Minutes)

If you would like to find a Western Union office near you, please use their location finder here.

Why Western Union?

Western Union can help you avoid the high fees often associated with international bank transfers (typically US$25-50). Their transfer fees are usually competitive and vary depending on the amount sent and the destination.

While you may have seen warnings about sending money through Western Union, Offroad Vietnam is a well-established and trusted company and you can follow this link to check us out. We have been operating since 2006 and are recommended by numerous travelers, guidebooks, magazines, and previous clients. We are a fully registered business with a long track record of providing reliable motorcycle tours and rentals throughout Vietnam.

Recently, Western Union’s authorization and verification procedures have become more complex and time-consuming. In our experience, they seem to prefer customers making payments in person at a Western Union office or agent location.

If you pay in person, the transfer is usually processed within minutes, as advertised. However, online payments made by credit card are often delayed by additional verification checks and may not always be approved successfully.

You can send the payment in your local currency and select US Dollars (USD) as the payout currency. Western Union will automatically convert the amount at their current exchange rate.

Receiver Details

Our receiver details are listed below. In most cases, you only need to provide the information specifically requested by Western Union. Adding unnecessary details or making a typo may delay the transfer and could even result in additional fees. The most common mistake is misspelling the given name – please enter The Anh, not The Ahn.

• Full name: Vu The Anh
  (Vietnamese naming order: Vu is the family name, The Anh is the given name)
• Country: Vietnam
• Address: 2/163/37 Nguyen Van Cu, Bo De, Hanoi
• Phone: +84 913 047 509
• Service type: Money in Minutes

Once your transfer is completed, you will receive a 10-digit MTCN (Money Transfer Control Number). Please send us the MTCN, the sender’s full name, the amount sent, and the location of the transaction. Alternatively, you can simply email us a copy of the receipt.

We will use these details to collect the funds from a local Western Union agent. Please note that the transfer can only be collected by Vu The Anh (Anh Wu), the owner of Offroad Vietnam, as identification is required when receiving the funds.

Option 3: Bank Transfer

Bank Transfer Details

• Beneficiary Name: Vu The Anh
• Beneficiary Account Numbers:
  • 0011371882218 (USD Account)
  • 0011001882198 (VND Account)
• Beneficiary Bank: Joint Stock Commercial Bank for Foreign Trade of Vietnam (Operations Centre) or Vietcombank (Operations Centre)
• SWIFT Code: BFTVVNVX001
• IBAN: Vietnamese banks do not use the IBAN or routing system. If your bank requires an IBAN or routing field, please enter 0, 00, 000, or as many zeros as needed for the system to accept the transfer.

Important Notes

Please check with your bank in advance regarding transfer fees and whether the payment will be routed through an intermediary bank. Based on our experience, many international transfers pass through a correspondent bank, often in the United States, before reaching Vietcombank. This can result in additional charges that are deducted from the transferred amount.

To avoid complications, please send funds only in USD or VND. Some customers have been charged intermediary bank fees without prior notice, so it is worth confirming all costs with your bank before making the transfer.

Before sending a deposit or payment to secure your booking, we recommend reviewing our booking conditions and the list of Vietcombank’s banking partners.